Payment Policy
We accept Visa Card or Mastercard, E-Way and PayPal.
Cancellation Policy
A minimum of 48 hours' notice is required to re-schedule or alter all or part of a reservation.
Cancellation fees are as follows:
20% cancellation fee 30 days or more prior to departure
50% cancellation fee if within 30 days prior to departure
100% cancellation fee within 14 days prior to departure
There will be no refund of any part of your tour costs should you fail to arrive at a scheduled tour departure time. Tour departures may not be delayed due to passenger circumstances - including events beyond your control, medical problems, airline delays, weather etc.
All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the wording of your insurance policy carefully and ensure it covers you for all potential activities.
*Please note: The above tour itineraries are a guideline only and are subject to change depending on tide, wind and other weather conditions. 100% cancellation fee applies for cancellations after midday the day prior.
Terms And Conditions
The above tour itineraries are a guideline only and are subject to change depending on tide, wind and other weather conditions.
This website acts as a booking agent only for the tours advertised herein. Although we endeavour to provide accurate information we are not liable for inaccurate information concerning services.
• Minimum numbers of four passengers for flights/flight packages apply.
• Flights are subject to pilot discretion, weather and air traffic control.
• For legal and safety reasons all passengers are weighed prior to boarding. Individual weights in excess of 110kg will incur an extra seat surcharge. Maximum per seat weight is
130 kgs.
• Pick up transfers for scenic flights only collect guests from their mainland accommodation and drop off transfers are always to Abell Point Marina, with the exception of the last
flight of the day, which may return guests to their mainland accommodation.
• *The Fly and Cruise tour departs from the mainland. This package is unfortunately not available for guests of Long Island, Hamilton Island, Hayman Island or Daydream Island.
• No alcohol may be consumed prior to in water activities
• Children’s prices are from 2 – 14 years of age.
• Please remember you need to allow 24 hours from your last dive before flying.
• Passengers intending to dive but restricted due to the aforementioned will not be offered a refund.
• Please call to confirm your trip 48 hours in advance on +61 7 4037 2700
• We are not liable for changes to tours, pricing or itineraries; all of which are subject to change without notice.
• Neither this site, nor any associated company or agent advertised through this site is responsible for your costs or losses resulting from alterations, cancellations, loss of personal belongings, property damage, delay or personal injury.
• All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the wording of your insurance policy carefully and ensure it covers you for all potential activities. In a medical emergency, any evacuation, vessel relocation, medical or other expenses are the financial responsibility of that passenger. Please be aware that scuba diving and other in-water activities are not covered by all travel insurance companies.
• Please inform us of any special requirements prior to your date of travel; such as dietary requirements, allergies, mobility and disability issues. This can be done in the 'Booking Message' section of your online reservation or by contacting our friendly reservations team.
